Asko Washing Machine Error Codes
| Error Codes | Problem |
|---|---|
| E1 | THERMISTOR ERROR Temperature sensor error. |
| E2 | DOOR LOCK ERROR |
| E3 | WATER FILLING ERROR |
| E6 | HEATING ERROR Water heating error |
| E7 | DRAINING ERROR Water draining error |
| E7.1 | DRAIN SYSTEM ALERT Water drain system alert |
| E10 | WATER LEVEL SENSOR ERROR |
| E11 | OVERFLOW Water overflowing |
| E12 | MOTOR ERROR |
| E22 | DOOR LOCK ERROR Error while locking the door |
| E23 | DOOR UNLOCK ERROR Error while unlocking the door |
| E36 | COMMUNICATION UI AND PMCU Error in UI and PMCU communication |
How to Fix?
Errors indicated on the display unit may include the following:
Error: E1
Error indication on the display unit: THERMISTOR ERROR Temperature sensor error.
What to do:
- Inlet water too cold. Repeat the washing program.
- If the appliance reports this error again, call a service technician.
Error: E2
Error indication on the display unit: DOOR LOCK ERROR
What to do: Restart the program. If the error reoccurs, call a service technician.
Error: E3
Error indication on the display unit: WATER FILLING ERROR
What to do: Check the following:
- is the water inlet valve open,
- is the filter on the water inlet hose clean,
- is the water supply hose deformed (clipped, clogged etc.).
Then, press the START button to resume the program. If the error reoccurs, call a service technician.
Error: E6
Error indication on the display unit: HEATING ERROR Water heating error.
What to do: Restart the program. If the error reoccurs, call a service technician.
Error: E7
Error indication on the display unit: DRAINING ERROR Water draining error.
What to do: Check the following:
- is the pump filter clean,
- is the drain hose clogged,
- is the drain clogged,
- is the drain hose fitted at the right height (see chapter on drain hose installation in the instruction manual).
Then, press the Start button again. If the error reoccurs, call a service technician.
Error: E7.1
Error indication on the display unit: DRAIN SYSTEM ALERT Water drain system alert.
What to do: Alert about reduced water flow in the pumping stage. Check the following:
- is the pump filter clean,
- is the drain hose clogged,
- is the drain clogged,
- is the drain hose fitted at the right height (see chapter on drain hose installation).
Error: E10
Error indication on the display unit: WATER LEVEL SENSOR ERROR
What to do: Restart the program. If the error reoccurs, call a service technician.
Error: E11
Error indication on the display unit: OVERFLOW Water overflowing.
What to do: Restart the program. If the error reoccurs, call a service technician.
Error: E12
Error indication on the display unit: MOTOR ERROR
What to do: Restart the program. If the error reoccurs, call a service technician.
Error: E22
Error indication on the display unit: DOOR LOCK ERROR Error while locking the door
What to do: Door is closed, but it cannot be locked. Close the door again. Turn the washing machine off, then restart the washing program. If the error reoccurs, call a service technician.
Error: E23
Error indication on the display unit: DOOR UNLOCK ERROR Error while unlocking the door.
What to do: Door is closed, but it cannot be unlocked. Turn off the washing machine, then turn it back on. If the error reoccurs, call a service technician. See instructions for opening the door – chapter on manual door opening.
Error: E36
Error indication on the display unit: COMMUNICATION UI AND PMCU Error in UI and PMCU communication.
What to do: Turn off the appliance and turn it back on. If the error reoccurs, call a service technician.
Error indication on the display unit: UNBALANCE Unevenly distributed laundry
What to do: Manually distribute the laundry and run the spinning program.
Error indication on the display unit: STERIL TUB ALERT Warning – Self-cleaning program
What to do: Use the self-cleaning program (DRUM CLEANING); see STEP 5.
- If F1 is flashing on the display: 1. Shut off the water tap 2. Contact the Customer Care Center at the number listed at the bottom of this page!
- If F3 is flashing on the display: there is a drainage problem. Check: that no objects are stuck in the drainage hose outlet. 1.that the drain pump is not blocked by foreign objects. Clean the pump (see the “Care and cleaning” chapter). 2 that there are no kinks in the drainage hose. After taking the necessary action, run the Drain program or press the Door Opening button (key symbol) to empty the machine. If the problem persists, contact the Customer Care Center at the number listed at the bottom of this page!
- If F4 is flashing on the display: Fault with water supply. Check: 1. that the tap on the water pipe is open. 2. that the filter in the machine’s water intake is not blocked.
- If F6 is flashing on the display: Contact the Customer Care Center at the number listed at the bottom of this page!
Unevenly distributed laundry or lumps of laundry in the washing machine drum may cause problems such as vibration and noisy operation. The washing machine will sense this and activate the UKS* (*unbalance system). Smaller loads (e.g. one towel, one sweater, one bathrobe etc.) or clothes made of materials with special geometrical properties are virtually impossible to distribute evenly across the washing machine drum (slippers, large items etc.). This results in several attempts to redistribute the laundry, which in turn leads to longer program duration. In extreme cases of unfavourable conditions, the program can be completed without the spinning cycle. UKS* (*unbalance system) allows stable operation and extends the useful life of the appliance.
Asko Washing Machine Manual PDF 1