White Knight Washing Machine Error Codes
| Failure Codes | Solution |
|---|---|
| Err 01 | The start/pause light blinks. The door is not shut properly. Shut the door properly so that you hear the click. If the problem persists, turn off the machine, unplug and contact the authorised service agent immediately. |
| Err 02 | The program ready light blinks. The water level in your machine is below the heater. The pressure of your water supply may be low. Turn the tap fully on. Water may be cut, check it. If the problem is still continuing, your machine will automatically stop after a while. Unplug your machine, turn off the tap and contact the authorised service agent. |
| Err 03 | The start/pause light and program ready light blinks. The pump has failed or the pump filter is obstructed. Clean the pump filter. If the problem persists, contact the authorised service agent. |
| Err 04 | The program end light blinks. There is an excessive amount of water in your machine. Your machine will automatically drain the water. After your machine has completed the draining process, shut down your machine and unplug. Close the tap and contact the authorised service agent. |
| Err 05 | The start/pause light and program end light blink. The heater of your machine or the heat sensor has failed. Shut down your machine and unplug. Turn off your tap and contact the authorised service agent. |
| Err 06 | The program ready light and program end light blink. The motor has failed. Shut down your machine and unplug. Turn off your tap and contact the authorised service agent. |
| Err 07 | The program start/pause light, ready light and program end light stays on permanently. Configuration error. Shut down your machine and unplug. Turn off your tap and contact the authorised service agent. |
| Err 08 | The start/pause light, program ready light and program end light blink. Fault error. Shut down your machine and unplug. Turn off your tap and contact the authorised service agent. |
| Err 09 | The program ready light and program end light stays on permanently. The network voltage is too high or too low. If the network voltage is lower than 150V or higher than 260V, your machine will automatically stop. When the network voltage has recovered, your machine will continue its operation. |
White Knight Washing Machine Maintenance And Cleaning
- Unplug your machine.
- Close the water tap.
WATER INLET FILTERS
On the tap part of your machine’s water inlet hose and at the end of the water inlet valve, there are filters to prevent entrance of dirt and foreign materials in the water to the machine. If the machine is unable to receive sufficient water, although your water tap is opened, these filters should be cleaned.
- Remove the water inlet hose.
- Remove the filter found on the water inlet valve by using a pair of pliers and wash thoroughly with a brush.
- Clean the filter of the water inlet hose, located on the tap side, by removing manually together with the seal.
- After you clean the filters, you can fit them the same way as you have removed them.
PUMP FILTER
The pump filter system elongates the life of your pump, which is used to drain the dirty water. It prevents lint from entering the pump. Cleaning of your pump filter every 2-3 months is recommended. To clean your pump filter:
- Open the kick-plate’s cover, by pressing down at the top.
- Before opening the filter cover, place a shallow tray under the outlet.
- Loosen the filter cover by rotating it anti-clockwise and drain the water.
- Remove any foreign materials from the filter.
- Check for the rotation of the pump manually.
- After you have cleaned the pump, fit the filter cover by rotating clockwise.
- Put the kick-plate cover into place.
- Do not forget that if you do not fit the filter cover properly, it will leak water.
White Knight Washing Machine Troubleshooting
| Trouble | Probable Cause |
|---|---|
| Your machine does not operate. | It is unplugged. Insert the plug into the socket. |
| The fuse is blown. Change the fuse. | |
| The electric power is off. Check the electric power. | |
| Start/pause button has not been pressed. Press the start/pause button. | |
| The program knob is in the O(off) position. Turn the program knob to the required program. | |
| The door is not shut properly. Shut the door properly. You should hear the click. | |
| Your machine does not receive water. | Water tap is closed. Open water tap. |
| The water inlet hose may be bent. Check the water inlet hose. | |
| The water inlet hose is obstructed. Clean the filters of water inlet hose. | |
| The valve inlet filter is obstructed. Clean the valve inlet filter. | |
| The door is not shut properly. Shut the door properly. You should hear the click. | |
| Your machine is not draining water. | The drain hose is obstructed or bent. Check the drain hose. |
| The pump filter is obstructed. Clean the pump filter. | |
| The clothes are not placed inside the machine in a well-balanced manner. Spread the clothes inside the machine in an orderly and well-balanced manner. | |
| Your machine is vibrating. | The feet of your machine are not adjusted. Adjust the feet. |
| Transportation screws are not removed. Remove transportation screws. | |
| Your machine is vibrating. | There is a small amount of clothes in the drum. It does not prevent operation of the machine. |
| Excessive amount of clothes are filled in the machine or the clothes are not placed in a wellbalanced manner. Do not exceed the recommended quantity of clothes and spread your clothes in the machine in a well-balanced manner. | |
| Your machine touches a rigid object. Prevent your machine from touching other objects. | |
| Excessive foam in the detergent drawer. | Too much detergent has been used. Press the start/pause button. In order to stop the foam, dilute one tablespoon of softener in half litre of water and pour it into the detergent drawer. |
| Wrong detergent has been used. Use only detergents produced for full automatic washing machines. | |
| The washing result is bad. | Your laundry is too dirty for the program you have selected. Select a suitable program. |
| The amount of detergent used is not sufficient. Use more detergent, according to the detergent producer. | |
| The washing result is not good. | Clothes exceeding the maximum capacity have been filled in your machine. Put the clothes in your machine in a manner not to exceed its maximum capacity. |
| Your water may be hard. Use the amount of detergent according to the declaration of the detergent producer. | |
| Distribution of the clothes in your machine is not well-balanced. Spread the clothes inside the machine in an orderly and well-balanced manner. | |
| The water is drained from the machine as soon as it is filled. | The end of the water drain hose is in a position too low according to the machine. Place the water drain hose in an appropriate height. |
| There are residues of detergent on the clothes. | The pieces of some detergents which do not dissolve in water may stick to your clothes as white stains. By setting your machine to the “Rinse” program, make an additional rinse or eliminate the stains after drying, with the help of a brush. |
| There are grey stains on the clothes. | These stains may be caused by oil, cream or ointment. In the next washing operation, use the maximum detergent amount declared by the detergent producer. |